Solution Architect
(Telephony PABX, Unified Communication)

Job Description

Job Description:

  • Provide pre-sales consultation services to partner and customer particularly in IP PABX, Unified Communication, Contact Center and VoIP solutions.
  • Understand customer requirement, design and develop bill of materials with integration of 3rd parties’ solution proposal if required.
  • Preparing proposal, technical spec and presentation.
  • Perform proof of concept and system demo as and when required.
  • Able to articulate technical features in to customers benefits through an effective presentation.
  • Work closely with technical engineer team to ensure project implementation smoothly and successfully as per design bill of materials.
  • Ability to develop excellent working relationship with principals, internal team, partners & customers.
  • Always keep up to date Avaya latest technology and solution.
  • Response and fill up RFQ/Tender compliance on time submission to partners.
  • Identify the product models’ comparison and positioning advantages against competitive models.


  • Understanding of IP PABX, UC and CC technologies.
  • Passionate and Interested in Voice and Video Solutions.
  • Willing to learn new technology and continue self-improvement to be competent.
  • Assist partners and customer obtain the best of bread technology and ROI.
  • Assist partners to compete and win in any RFQ or Tenders.
  • Possess Diploma / Degree in Computer Science or IT or equivalent.
  • Creative with strong interpersonal and communication skills.
  • Written or and verbal communication in English/Bahasa Malaysia
  • Able to work base on partner/customer urgent requirement.
  • Knowledge & experience in IPO, Aura and Scopia, Cisco, NEC, ALU, Genesis, Mitel, ShoreTel, Panasonic or any equivalent brands would be added advantage.
  • Training will be provided.
  • Can report to work immediate or ASAP upon successful interviewed.
  • 2-3 years’ experience in related field.

Interested candidates are encouraged to send their application by email stating your personal particular, qualification, working experience, expected salary and references.

Email to:  (Ms. Elley) for immediate interview arrangement.