Telesales Representative

vnetwork System Sdn Bhd

Location: Kota Damansara

Job Description:

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Description:

  • Contact potential or existing customers to inform them about a product or services.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Prepare quotes, promoting and selling through phone system, email and social media

Requirements:

  • High learning spirit, humble and willing to learn, practice, master-it and innovate to win in competition.
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Strong self-discipline, responsible and accountable personal attitude.

Training will be provided. Interested candidates are encouraged to send their application by email stating your personal particular, qualification, working experience, expected salary and references.

Email to: elley.liew@v-network.net for immediate interview arrangement.