EPSS FAQ
1. What is happening to Essential Protection Service Suite (EPSS)?
The EPSS bundle will be officially retired on August 1, 2025. After this date, its SKUs will be no longer available for purchase.
2. Why is EPSS being retired?
To simplify our offerings and provide a single, comprehensive bundle for threat prevention. Customers and partners can now focus on one solution: Advanced Protection Service Suite (APSS)
3. When will the change take effect?
The retirement is scheduled for August 1, 2025. The related SKUs will be removed from the August price list.
4. What should partners do to prepare?
- Inform customers about the upcoming retirement of EPSS.
- Review current subscriptions and begin migrating to APSS – See #5 below.
- Reach out to your SonicWall Account Manager for support with specific customer scenarios
5. What are the replacement options?
- Advanced Protection Service Suite (APSS): Comprehensive threat prevention, simplified licensing, low total cost of ownership.
6. What are the replacement SKUs for the impacted EPSS SKUs?
| SonicWALL SKU | Description | Replaces SKU | Replaces Description |
| 02-SSC-6792 | SONICWALL TZ470 TOTAL SECURE - THREAT EDITION 1YR | 02-SSC- | SONICWALL TZ470 TOTAL SECURE - ADVANCED EDITION 1YR |
| 02-SSC-6505 | ESSENTIAL PROTECTION SERVICE SUITE FOR TZ470 1YR | 02-SSC- |
ADVANCED PROTECTION SERVICE SUITE FOR TZ470 1YR |
| 02-SSC-6846 | SONICWALL TZ270 SECURE UPGRADE PLUS - THREAT EDITION 2YR | 02-SSC- | SONICWALL TZ270 SECURE UPGRADE PLUS - ADVANCED EDITION 2YR |
7. What happens if customers don’t transition in time?
Customers with active EPSS subscriptions can continue to use the services until their renewal date. After that, they’ll need to switch to APSS
8. Who can I contact for help?
Please reach out to your Sales Account Manager for personalized assistance